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faqs

Frequently Asked Questions

Have a question? We’ve answered the most common queries about printing, delivery, turnaround times and ordering.

GENERAL QUESTIONS

Q: Do you offer same-day printing?

A: Yes - same-day printing is available in Brisbane and Melbourne for urgent jobs.


Q: Where are your pickup locations?

Brisbane Pickup:
📍 80 Bellevue Avenue, Gaythorne QLD 4051

Melbourne Pickup:
📍 20 Rose Street, Fitzroy VIC 3065


Q: Do you have an office?

Yes - our admin office is located at:
📍 12 Mumbil Street, Stafford Heights QLD 4053
This location is for quote pickups and customer support.
No walk-in printing or pick-ups unless arranged.


Q: What printing methods do you use?

We offer DTG, Vinyl, and Screen Printing depending on quantity, deadline and design.


Q: What garments do you print on?

We stock and supply:

  • AS Colour
  • Gildan
  • JB’s Wear
  • Sportage
  • RAMO
  • Next Level
  • Biz Collection
  • Aussie Pacific
  • Syzmik Workwear

ORDERING QUESTIONS

Q: Can I upload my design online?

Yes - our website allows direct artwork upload.

If preferred, we can also help place your order manually.


Q: Do you vector artwork?

Yes  we can convert your logo or artwork into vector format if required. There will be an extra fee of $30 +gst for digital prints and $50 + gst for embroidery files each.


Q: Do I need print-ready artwork?

Print-ready artwork is ideal, but not essential - we can assist. 


TURNAROUND TIME & SHIPPING

Q: How long does standard printing take?

Approx 2 weeks for standard orders.


Q: How fast is urgent printing?

Same-day printing for Brisbane & Melbourne if artwork is approved early. If you need anything less than 2 weeks opt for Urgent/Same-Day printing.


Q: How long is shipping?

  • Express: 1–2 days (metro)
  • Standard: 3–5 days
  • Regional: May take longer due to regional courier routes

Q: Do you ship internationally?

Yes - we ship worldwide.

PAYMENT & QUOTES

Q: Do you offer bulk discounts?

Yes - bulk and event-based discounts are available.
Request a personalised quote for your event.


Q: Can I get a personalised quote?

Absolutely. Provide:

  1. Quantity
  2. Print locations (with size in cm)
  3. Deadline
  4. Delivery or pickup preference
  5. Artwork format
  6. Garment style preference
  7. Purpose of the shirts
  8. Reference photos
  9. Event logos

EVENT SHIRTS

Q: Do you print shirts for large events?

Yes - festivals, conferences, charity events, school events, corporate events and more.


Q: Do you offer urgent event printing?

Yes - same-day printing in Brisbane & Melbourne, and express delivery Australia-wide.


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