0422 442 029
Home
>
Custom Embroidery
>
HOW TO ORDER EMBROIDERY

How to Order Custom Embroidery (Step-by-Step Guide)

Ordering embroidery is slightly different from ordering printed shirts because embroidery requires:
โœ… stitch count estimation
โœ… digitising (embroidery file setup)
โœ… confirmation of logo size and placement

This guide shows you exactly how to order embroidered garments through Custom T Shirt Printing Online, from first quote request to delivery or pickup.

โœ… Step 1 - Decide What You’re Embroidering

Embroidery is best suited to:

  • Polos
  • Jackets
  • Hoodies
  • Uniforms
  • Workwear

Before requesting a quote, decide whether you want:
โœ… Supplied garments (we source them for you)
or
โœ… BYO garments (you provide garments for embroidery only)

โš ๏ธ BYO garments are supplied at client risk (we canโ€™t refund supplied garments if they shrink, tear, or behave unexpectedly during embroidery).

โœ… Step 2 - Confirm Your Embroidery Placement(s)

Most embroidery is done in these locations:

  • Left chest (most common)
  • Right chest
  • Sleeve
  • Back neck (small)
  • Large back embroidery (premium, but higher stitch count)

โœ… Most cost-effective option:
Front chest embroidery only (approx. 10cm ร— 10cm)

โœ… Step 3 — Measure Your Logo Size in CM

Embroidery pricing is strongly affected by size because size impacts stitch count.

Most common logo size:
โœ… 10cm ร— 10cm (chest)

If you are unsure:

  • Estimate the size you want.
  • We will confirm during mockups before production.

โœ… Step 4 - Prepare Your Artwork File

To quote and digitise accurately, we recommend:

โœ… Embroidery vector file formats (preferred):

  • EMB, or
  • DST

If you only have:

  • PNG
  • JPG
  • Screenshot

Thatโ€™s okay โ€” we can still provide a quote, but you may need artwork clean-up before production. We can arrange this for a fee.

Embroidery cannot stitch photographic gradients or complex shading.
If your logo is very detailed, we may recommend simplifying it or using DTF printing.

โœ… Step 5 - Request a Quote (What We Need From You)

To receive an accurate embroidery quote, please send:

1) Quantity + size breakdown

Example:

  • 5 × S, 3 × M, 2 × L

 

2) Garment type

  • Polo / jacket / hoodie / workwear / Trucker cap or Bucket hat
  • Supplied garments or BYO

 

3) Embroidery placement(s)

Example:

  • Left chest only

 

4) Logo size (cm)

Example:

  • 10cm wide × 10cm high

 

5) Deadline

Example:

  • Needed by Friday 12 Jan

 

6) Pickup or shipping

  • Pickup (Brisbane / Melbourne)
  • Australia-wide shipping
  • Express shipping available for tight deadlines

 

7) Artwork file

  • Attach your vector file if possible. Or attach a copy (snapshot of logo) and we can help reproduce it. Charges apply for this extra service. 

 

8) Optional reference images

  • Photos of past embroidered shirts (if you have them)

โœ… Step 6 — What Happens After You Send Your Quote Request?

Once we receive your quote information:

1) We estimate stitch count

We review your logo size and complexity to calculate the stitch count.

2) We send a quote

Your quote will include:

โœ… Garment options (if supplied)
โœ… Embroidery cost estimate
โœ… Digitising fee (if required)
โœ… Setup fees (if required)
โœ… Turnaround time + delivery/pickup options

 

3) We send mockups

Once you approve the quote, we create mockups showing:

  • Placement
  • Size
  • Embroidery preview

 

4) You approve mockups

Mockup approval is required before production begins.

 

5) You receive an invoice

Once mockups are approved:

โœ… We send your invoice
โœ… Production starts after payment is received

โœ… Step 7 - Production + Turnaround Times

Standard embroidery turnaround is typically:
โœ… approx. 2 weeks (depends on job size and garment availability)

Production time begins after:
โœ… quote approval
โœ… artwork approved
โœ… digitising complete
โœ… invoice paid

โœ… Step 8 - Pickup or Delivery

Pickup

Pickup is available in:

  • Brisbane
  • Melbourne
    (see shipping page for details)

Delivery

We offer:
โœ… Australia-wide delivery
โœ… Express shipping available

๐Ÿ“Œ Delays can occur during holidays and festive seasons such as Christmas and New Year. Always allow extra time and order early when possible.

โœ… Pro Tips for Faster & Cheaper Embroidery

If you want the best value and fastest turnaround:

โœ… keep embroidery at chest size (10cm × 10cm)
โœ… use 1 position only
โœ… submit vector artwork
โœ… order more garments (digitising spreads across quantity)
โœ… plan ahead (standard turnaround is best value)

Related Pages

  • embroidery.md
  • embroidery-pricing.md
  • embroidery-pricing-examples.md
  • embroidery-guidelines.md
  • embroidery-faqs.md
  • printing-methods.md
  • garment-selection-guide.md
  • shipping-and-returns.md
  • quote request workflow
Search
Your cart is empty
Search

Select Currency

{CC} - {CN}
Cancel